We guarantee our products to be free of manufacturing errors or
product defects.
If there is ANY problem with your order, you may return it in new condition and in its original packaging for a prompt exchange for the same item, or immediate refund.
You can ship back the items but you will be responsible for paying for your
own shipping costs for returning your item. The original shipping costs
are non-refundable. If you receive a refund, the cost of the original
shipping will be deducted from your refund.
Understandably, personalized items cannot be accepted for return, unless there is a manufacturing error or product defect.
We ask that you open any shipment from us
within 15 days and inspect it for damage or missing parts. Take a photo
if possible of your shipment and contact us. We'll ship you a
replacement or refund you the value of the part, as you prefer. If you
do not inspect your goods within 15 days we cannot guarantee our ability
to replace them
We want your order to be made just the way you want it! We understand that everyone makes mistakes (including us!).
Please review your personalization information before submitting your order